Senior Director of Sales Operations
PayStand
At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.
Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.
Why Paystand?
What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.
Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.
How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.
Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.
Role at a Glance:
We’re looking for a strategic and execution-driven Senior Director of Sales Operations to lead our GTM operations and serve as a trusted partner to our Chief Sales Officer. In this key leadership role, you'll help shape and operationalize our go-to-market strategy by aligning people, processes, and technology to drive revenue predictability and sales efficiency across our SaaS payments business.
You’ll own sales planning, forecasting, and performance reporting, while driving excellence across our sales tech stack, enablement programs, and compensation structures. This is a high-visibility position ideal for someone who thrives at the intersection of strategic thinking and hands-on execution—especially with a forward-thinking approach to AI and automation.
What You'll Do:
Sales Strategy & Execution Support
- Act as a strategic advisor to the CSO, supporting execution of sales strategy and operational rigor.
- Establish and maintain KPIs, OKRs, dashboards, and reporting to drive performance and accountability.
- Analyze sales performance to surface actionable insights and guide business decisions.
- Partner closely with Marketing and other GTM teams to ensure alignment on pipeline, conversion, and revenue goals.
Planning, Forecasting & Business Rhythm
- Lead the annual and quarterly sales planning process, including capacity modeling, coverage, and quota setting.
- Own sales forecasting and pipeline analytics; maintain clear visibility into trends, risks, and opportunities.
- Drive operational cadence (e.g., Weekly Business Reviews, forecast calls) and ensure strategic follow-through.
- Build scalable, repeatable processes that enable efficient and predictable growth.
Sales Tools, Tech Stack & Enablement
- Own and optimize our sales systems, including CRM, engagement tools, and forecasting platforms.
- Evaluate and implement new technologies and AI-driven tools to boost productivity and automation.
- Partner with Enablement to ensure reps are equipped with the tools, training, and data they need to execute.
- Drive continuous improvement across workflows and user adoption of sales systems.
Compensation, Incentives & Performance Tracking
- Design and manage commission structures that align with business objectives and motivate sales behavior.
- Ensure accurate and timely commission tracking in partnership with Finance and HR.
- Conduct performance analyses to assess incentive effectiveness and recommend adjustments as needed.
What We're Looking For
- 5+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy within a SaaS or fintech environment.
- Demonstrated success in supporting sales leadership, building GTM infrastructure, and driving operational scale.
- Strong analytical and strategic planning skills; experience with forecasting and sales performance reporting.
- Hands-on experience managing sales tech (e.g., Salesforce, HubSpot, Clari, Gong, etc.) and compensation programs.
- Skilled at cross-functional collaboration, influencing at all levels, and driving clarity across complex initiatives.
- Comfortable working in fast-paced, high-growth environments with a bias for action and continuous improvement.
Perks:
- Compensation ranging from $130K - $180K depending on experience. Potential opportunity to earn quarterly bonuses as well.
- Enjoy generous PTO and sick leave, because we believe in balance.
- 401(k) retirement plan with employer matching.
- We've got your health covered with comprehensive health dental and vision insurance plans.
- Fuel your days with free snacks and paid lunches in the office.
- Unlock stock options and own a piece of our success!
- Work with the best tools and equipment, setting you up to thrive.
- And the best part? Endless growth opportunities await you as we rapidly expand!
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
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