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Staff Technical Program Manager, Hardware



IT, Other Engineering, Operations
Seattle, WA, USA
Posted on Wednesday, April 10, 2024

The Company

Metropolis develops advanced computer vision and machine learning technology that makes mobile commerce remarkable. Our platform is already deployed in hundreds of mobility facilities and industries with billions in opportunity. We’re building the digital pipes through which the future of mobile commerce will move.

The Role

Metropolis is seeking a Senior Technical Program Manager (TPM) to develop technical solutions to cross functional hardware system problems. As a senior member of the Advanced Technologies team, you will have the opportunity to design and deploy custom hardware systems that enable the Metropolis technology platform. We are developing a broad suite of technologies that enable the operation of our CV/ML platform, including camera and computer vision systems, embedded computers, displays, IoT sensors and automated access control systems. In this role, you will support all aspects of Metropolis’ hardware platform, working across hardware, machine learning, platform and product teams to design and develop solutions, and get work prioritized across multiple teams and stakeholders.
The right candidate will possess a strong program management background, will have demonstrated experience leading large development projects, and will have a well-rounded technical background in software and hardware systems (including imaging systems). You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Senior TPM, you will be expected to anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with technical constraints. An ability to take large, complex projects and break them down into management pieces, develop functional specifications, and then deliver them in a successful and timely manner is expected.


  • ● Scope and deliver large cross-functional hardware system projects that span multiple teams.
    ● Drive alignment with internal and external partners to build, test and deploy solutions
    ● Coordinate with external vendors on component sourcing, contract manufacturing, and testing as needed
    ● Support troubleshooting of field deployed systems, aligning resources for investigation, resolution and post-mortem
    ● Evaluate tradeoffs to optimize delivery, identify goals, and define roles and responsibilities.
    ● Communicate ideas effectively, verbally and in writing, to a wide range of technical and non-technical audiences.
    ● Remove bottlenecks to enable your teams to work independently. You drive your team to proactively identify gaps and opportunities, and ensure risks are identified and mitigated.

Requirements and Qualifications

  • ● MS or BS in a relevant engineering discipline
    ● 7+ years of experience working directly with engineering teams
    ● 5+ years of technical program management experience
    ● Experience leading and managing cross-functional hardware and software programs
    ● Experience leading and managing hardware development programs/projects, preferred camera/sensor/imaging system
    ● Experience with cloud software services and understand design for scalability, performance, and reliability.
    ● Knowledge of professional software engineering practices and the SDLC.
    ● Experience with common program management (MS Project, Visio, etc.) and productivity (Confluence, Jira, etc.) tools
    ● Excellent written and verbal communication skills with a proven ability to present complex technical information in a clear and concise manner to a variety of audiences
    ● Previous experience working inside innovative, high-growth environments is a plus

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 to 190,000.00 hourly. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.