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Account Manager - PBM

Lark

Lark

Sales & Business Development
United States · Remote
Posted on Monday, July 1, 2024
About Lark
Lark is the world's largest A.I. healthcare provider, contracted to manage 30M+ patients living with or at risk of chronic disease. Lark is a companion app on the user’s phone providing real-time coaching, guidance, and health insights to users. We are on a mission to disrupt the healthcare industry and make the world a healthier, happier place. Come join our team!
The Role
Lark is seeking an accomplished Account Manager with PBM experience to join our growing team. In this pivotal role, you'll own the customer relationships leveraging your skills to identify and capitalize on expansion opportunities within our client portfolio, ultimately driving revenue growth. As a key player, you will utilize your expertise to ensure our customers' continued satisfaction and success. If you thrive in a collaborative setting, possess a proven track record in client success management, and are passionate about contributing to the growth of a transformative healthcare company, we invite you to explore this exciting opportunity with Lark.
What You’ll Do
  • Present the Lark solution/demo to potential client groups and employers, serving as the Subject Matter Expert (SME) representing Lark
  • Demonstrate deep product knowledge to identify customer opportunities for driving long-term value
  • Build and drive a strategic plan with each client, executing through your strong relationships with executive stakeholders and key decision-makers
  • Become a trusted advisor with your customers, helping them achieve their business/well-being objectives
  • Proactively monitor customer engagement across core metrics and understand the "next best action" based on data trends
  • Understand and demonstrate key value drivers, anticipating expansion and renewal needs within the customer base
  • Collaborate with various internal Lark teams to ensure client contractual requirements are met
  • Address day-to-day client concerns
What You’ll Need
  • Experience in the Health-tech industry serving PBM’s and Health Plans
  • Proven track record of expansion within existing accounts
  • Experience in B2B or B2B2C Account Management/Customer Success
  • Excellent communication and interpersonal skills
  • Ability to work creatively and analytically in a problem-solving environment
  • Strong analytical and problem-solving abilities
  • Understand how to use data and how it tells a story
  • Ability to manage multiple competing priorities
  • Strong project management experience
  • Ability to travel up to 20% of the time
Working at Lark
Lark offers the option to work remotely in the United States. U.S. Salary Range: $88,620 - $122,320 plus incentives. The salary offered to a selected candidate will be based on several factors, including location, level, and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in a bonus and a stock award program, as applicable.
Lark is an Equal Opportunity and Affirmative Action Employer. We believe that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented groups to apply.
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