Office Manager/Coordinator (part-time - 2.5 days)
Cover Genius
Operations
London, UK
Posted on Tuesday, September 3, 2024
The Company
Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are
Bold, Authentic, Purposeful and Inspired
Our People are not
Perfect, Traditional, Complacent or Cautious
About the role
We are seeking a dedicated part-time Office Manager/Coordinator to optimise the in-office employee experience in our London office. As the primary point of contact, you will play a crucial role in ensuring a positive, professional first impression for all employees and visitors. You will manage a wide range of administrative and executive support tasks, contributing to a highly engaging and productive work environment. You will serve as the first point of contact for employees and visitors, ensuring a warm, professional welcome and managing entry into the office.
What will your day look like? You will...
- Support the onboarding process for new hires, ensuring they receive a warm welcome and necessary office information, including coordinating desk and equipment set-up
- Order weekly lunches, stock snacks, drinks, and groceries, and book meeting rooms to ensure a seamless office experience
- Open, scan and post confidential mail & letters, delivering it to the appropriate teams, and manage all aspects of mail handling including incoming and outgoing mail
- Manage office supplies, equipment, and vendor relationships to ensure the office is well-stocked, clean, and welcoming. Ensure visitors and new hires have desk space
- Collaborate with building management and vendors to resolve any office-related issues promptly and enhance employee services for consistency
- Identify facility deficiencies, coordinate repairs, and track their status to maintain a high standard of office maintenance
- Organise and coordinate a variety of events and activities, including catered monthly Town Halls, social events, holiday parties, and other company initiatives
- Manage general office facilities, including conference rooms and maintaining office equipment, in collaboration with building maintenance teams
- Oversee the physical security of the office, ensuring systems are operational and coordinating with IT/Security teams as required
- Track and process workplace experience expenses using internal software programs.
To help us level up, you'll ideally have:
- A minimum of 2 years of experience in workplace experience management, office management, or a related role
- Excellent communication and interpersonal skills for effective interaction with employees and leadership teams
- Strong organizational and project management abilities to handle multiple projects and initiatives simultaneously
- Analytical skills to gather, interpret, and apply data in decision-making processes
- Familiarity with workplace technologies and platforms
- Creative problem-solving skills to address workplace experience challenges innovatively
Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!
Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!
This position is part time 2.5 days per week from October through to May'25. You will be expected to attend the office 2 days a week.
* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.